To help customers embrace a shift toward energy efficiency, the utility industry must be able to show consumers that the time and money they invest in new, efficient technologies will be worthwhile. Implementing and integrating SAP or Utilities is an opportunity to take your utility operations to the next level.
Utility companies must be responsible for designing updated, cleaner technology for generating energy, transporting and distributing it to consumers, and automating the controls of its end devices — all to achieve the greatest possible energy efficiency and ensure quality, safety, and reliability that enables the technology’s use on a mass scale.

With today’s deregulated markets and increasing competition, it is important that Utility organizations address customers’ needs as best as possible, use operative information tailored to their specific requirements, and maximize revenue potential. As an integrated part of the SAP Business Suite, SAP Utilities provides you with all the benefits of a comprehensive and effective Enterprise Resource Planning (ERP) System.
SAP Utilities helps keep business processes as streamlined and as efficient as possible. As a single software solution, SAP Utilities eliminates incompatible and isolated information in the back office. With SAP Utilities, you can access data at any time from diverse business areas, providing you with the information you need to make the right decisions.
Using expertise gained on some of the largest utilities projects, Genesis offers our customers industrial-size solutions that deliver the full range of functions within SAP’s Industry Solution for Utilities (IS-U). Furthermore, we can support capabilities that enhance the SAP solution such as:
• Workflow automation for customer service
• Better meter reading to improve capacity planning
• Enterprise Asset Management, including solutions for mobile workers
• Unique collecting of documentation for billing and invoicing
• Mobile strategies that enable the workforce to manage information and transactions more efficiently.

By leveraging the SAP for Utilities solution, Genesis Consulting will deliver the following capabilities:

Basic Functions: Manage addresses and regional structures. Generate schedules for meter reading, budget billing, and billing
Master Data: Genesis will work with each customer to implement integrated solutions for business partners, contracts and contract accounts, connection objects (buildings and real estate) and the premises, installations, and device locations.
Device Management:
Manage the installations, meter reading, and the certification of all devices for a utility company.
Genesis will implement the billing component for billing the standard divisions: Electricity, gas, water/waste water, district heating, and multimedia services (for example, cable TV).
Customer can group services and invoice them on one bill. Customers can also use Invoicing to calculate and charge duty, fees, and taxes.
Customer Service:
Genesis will set up your Customer Interaction Center (CIC) or Front Office to display all data and start specific business processes. We can also implement the Internet Self-Service so your customers can send you new data or changes to their existing data via the Internet.
Energy Data Management:
(EDM) is a solution that meets the requirements of interval reading, schedule management, and the billing of interval energy consumption.
SAP Waste and Recycling:
(IS-U-WA) is a comprehensive logistics, billing, service, and customer service system that covers all the business processes required by a waste disposal company.

In addition to delivering best practices and SAP for Utilities solutions, Genesis offers the following SAP capabilities to Utilities customers:

SAP for Utilities: Electric, Natural Gas, Water, Waste Water
SAP Business Suite: ERP w/ SAP HANA
  • Financial Management
  • Human Capital Management
  • Enterprise Asset Management
  • Procurement
  • Supply Chain Management

SAP Customer 360 w/ SAP HANA

  • Customer Relationship Management(CRM)
  • Manufacturing
  • Product Lifecycle
  • Sustainability

SAP Analytics w/ SAP HANA

  • Business Intelligence (BI)
  • Business Warehouse (BW)
  • Business Objects (BOBJ)
  • Predictive Analysis
  • SAP Crystal Reports

Enterprise Mobility

  • Sybase Unwired Platform
  • Sybase Mobilizer
  • Afaria Mobile Device Management
  • Syclo
  • Mobile Apps: Enterprise

SAP Social Media

  • Human Capital Management: Success Factors
  • Success Factors: SAP JAM
  • StreamWorks
  • SAP Social Analytics