Change Management


What is OCM?

Organizational Change Management (OCM) activities help identify the inherent “people-related” risks that can impact the success of any ERP initiative. Genesis Consulting helps organizations assess overall readiness for change by evaluating various stakeholder groups across the enterprise. Specifically, we help our clients:

  • Set and articulate a business case and vision for change that creates a long-term view based on solid and credible rationale
  • Develop a change strategy that includes considerations to manage the magnitude of change and stakeholder support
  • Mobilize and align leaders to lead, coordinate and facilitate change
  • Engage and communicate with stakeholders to encourage collaboration and support
  • Align the organization in structure, performance and incentives with clear metrics to measure the success of change
  • Enable the workforce through learning and facilitating role changes
  • Develop a change-centric culture that supports the organization’s strategy and specific change initiative

OCM incorporates processes and tools that manage employee needs and requirements during change at an organizational level. When combined with an understanding of individual change management, best practice processes can provide a structured approach to effectively transition groups or organizations through change.

Our Capabilities

Our OCM services encompass the six main OCM activities, which jointly form the change management process. They are: identify potential change, analyze change request, evaluate change, plan change, implement change, and review and close change:

Our Organizational Change Management processes include techniques for:

  • Creating a change management strategy (readiness assessments)
  • Engaging senior managers as change leaders (sponsorship)
  • Building awareness of the need for change (communications)
  • Developing skills and knowledge to support the change (education and training)
  • Helping employees move through the transition (coaching by managers and supervisors)
  • Developing methods to sustain the change (measurement systems, rewards, and reinforcement)